IS

Meservy, Thomas O.

Topic Weight Topic Terms
0.223 knowledge sharing contribution practice electronic expertise individuals repositories management technical repository knowledge-sharing shared contributors novelty
0.183 personalization content personalized willingness web pay online likelihood information consumers cues customers consumer services elaboration
0.134 model research data results study using theoretical influence findings theory support implications test collected tested
0.109 task fit tasks performance cognitive theory using support type comprehension tools tool effects effect matching

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Fadel, Kelly J. 1 Jensen, Matthew L. 1
constancy directionality 1 electronic networks of practice 1 eye tracking 1 filtering 1
field experiment 1 knowledge evaluation 1

Articles (1)

Exploring Knowledge Filtering Processes in Electronic Networks of Practice (Journal of Management Information Systems, 2015)
Authors: Abstract:
    Electronic networks of practice (ENPs) have become an important mechanism for knowledge exchange among loosely connected individuals who share common knowledge interests. While prior research has explored factors that influence knowledge contribution in such networks, less is understood about the process by which individuals evaluate and ultimately adopt knowledge from ENPs. This study examines the process of knowledge filtering in online ENP forums. Drawing from dual process and information-evaluation theories, we hypothesize that performance on a knowledge-filtering task will be influenced by the constancy and directionality of search patterns employed by knowledge seekers. Hypotheses are tested in an experiment that utilized an eye tracker to record gaze data from professional software developers using an experimental ENP forum. By combining information-evaluation and dual process theory perspectives, our results deepen the insights offered in extant information-processing literature by showing that higher filtering accuracy is associated with (a) constant evaluation of some types of information attributes (solution content) but not others (peripheral cues), and (b) increasing attribute-based processing over time. > >